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I&R Tech Job from TelecomCareers
I&R Tech | ITC Service Grouup | -Multiple Locations- | Contract

ITC Service Group, Inc.

Job Description:
Looking for Technically Inclined Individuals willing to learn a new trade and travel the country. 

Our Technicians take pride in their work, enjoy new technology and love customer service.

 Benefits package includes: medical and dental insurance, paid holidays, vacation pay and 401K plan. A truck and tools are required for position.

The technician’s primary responsibility is the installation of Voice/Data/Video Services over bonded ADSL2+ and single pair VDSL technologies.  The  tech is responsible for the Gateway, set-top-boxes (STB’s), customer wiring including CAT5 or RG-6 and customer education.  The  tech will utilize the HST3000 or equivalent for Data testing and the JDSU Smart-Class meter or equivalent for coaxial mapping, LAN mapping and WI-FI testing.

·        Installs, maintains/repairs and tests residential/small business broadband products such as; High Speed Internet (HSI), Networking, VDSL, Fiber to Prem., IPTV, and High Definition TV.
·        Work with computer operating systems to install and/or repair home and/or small business standard HSI or networking products.
·        Analyzes and troubleshoots technical problems or issues.
·        Reviews and discusses service order requirements and equipment requests with customers
·        Determines total line quality to customer’s facilities
·        Evaluating customers’ broadband needs and suggests additional/alternative service as appropriate.
·        Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work. Includes POTS, HSI, jack work, inside wiring, etc.
·        Interfaces with customer throughout premise visit.
·        Works with telecom color-coded wires and cables.
Categories: Engineers / Technicians
Pay: 23.00 - 0.00/Hourly













Ft. Myers



















Contact Name: Julie Brinkmeyer
Phone: 512-878-7147
Job Code: 1738


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