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The Switch Technician is responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Meridian SL-100 PBX at the customer’s site. Other duties include coordinating installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting, upgrading, and administering multiple vendor systems; maintaining system applications; ensuring quality customer service; and providing support to a varied user community; updating daily logs with site specific information; and composing clear and concise reports for customer documentation. The Switch Technician is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled. Positions are available throughout Southwest Asia to include US military bases within Afghanistan. Candidates must meet criteria to pass a background check and obtain a DOD Secret Security Clearance.
• Minimum Associates degree, 2 year technical degree, relevant military experience, equivalent special electronics training, or equivalent work experience is required. • Minimum 3 years experience plus electronics training in one or more of the following fields: telecommunications Nortel Sl-100 or DMS-100 switching systems. Experience in LAN/WAN operations and IP connectivity is a plus. • Demonstrated knowledge of the following technologies and/or platforms: voice switch infrastructure experience including Nortel SL-100; digital communications including: DS1, DS3, Fiber, ISDN; operating systems and applications including: Windows, MS Office; computer support experience including: PC hardware and configurations, troubleshooting; power experience including, Lorain, DC distribution systems, troubleshooting; and telecom experience including: T1 and DACS. Familiarity with Federal customers is a plus. • Intermediate training in at least 3 of the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management, and/or power. • Demonstrated knowledge of computer systems, stored program control, and power is required. • Demonstrated knowledge of Meridian 1 is a plus. • General knowledge in the use of electronic test equipment is required. • Experience and knowledge of transmission facilities (OC48, T3, T1, and DSO) is required. • Strong programming and computer skills with emphasis on applications are required. • Ability to successfully handle multiple priorities simultaneously is required. • Must be a US citizen with a valid passport. • Ability to work extremely flexible hours and support on-call duties and shift work is required. • A valid driver’s license is required. • The ability to pass a background check and obtain a Department of Defense secret clearance is required.