|About the Department
The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, and partnering with the community, and providing an excellent environment in which to work.
Positions & Duties
Per the City’s COVID-19 Mandatory Vaccination Policy, the City requires all new hires to provide proof of vaccination as a condition of employment absent an approved medical or religious exemption. “Fully vaccinated” means the employee has received two doses of Pfizer, Moderna or Novavax or a single dose of Johnson & Johnson.
Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.
The salary range for Communications Technician classification is $99,109.92 - $120,600.48. All ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidate’s qualifications and experience.
The Department of Public Works is currently recruiting to fill a Communications Technician position for the Radio Communications Shop. The Radio Communications shop maintains the communication system for the City of San José that is used by multiple departments, such as: Police, Fire, Department of Transportation, Parks Recreation Neighborhood Services (Park Rangers), and Public Works (Animal Care & Services). The City of San José public safety and city services depend upon the use of commercial radio communications equipment. For police officers and firefighters, radio communications is the primary means of communicating with the 9-1-1 dispatch center in performing their duties. These vast stand-alone radio systems with fault-tolerant designs are essential to providing the public with reliable emergency response services 24 hours a day, 365 days a year with demand for system survivability through any catastrophic event.
The key responsibilities of the Communications Technician may include:
Installation, maintenance and repair of mobile and portable radios, base and control stations, microwave systems, dispatch consoles, voting receivers and comparators, digital Microwave system and P25 LMR systems.
Respond to trouble reports, perform preventative maintenance and project assignments.
Update technical documentation including wiring block assignments, CEB programming and configurations, as-built drawings of installed equipment at City radio sites, specialized vehicular installations, and diagrams of the City’s various communications systems.
Provide recommendations for process improvement changes with the input of technical staff.
Construct and/or modify communications equipment and perform research on new equipment.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices; Citywide and departmental procedures/policies and federal and state rules and regulations. Experience in the area of public safety communications is desired.
Computer Skills: Experience with common business computer applications including but not limited to MS Outlook, MS Word, MS PowerPoint, and MS Excel.
Customer Service: Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly manner.
Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Project Management: Ensures support for projects and implements agency goals and strategic objectives.
Communication Skills -Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form.
Successful completion of a two-year college curriculum in electronics communications or electronics engineering from an accredited college or university.
At least one (1) year of experience in the installation, maintenance, and repair of land mobile communications equipment.
Required Licenses and Certificates
· Possession of a valid driver’s license authorizing operation of a motor vehicle in the State of California.
· Possession of a valid General Radiotelephone Operators license, issued by the Federal Communications Commission, or an equivalent Communications Technician Certification, issued after examination by a recognized two-way radio professional organization is required.
Desirable certifications include:
Possession of a Radiotelephone Technician Certificate issued by the Association of Public Safety Communications Officials (APCO)
Possession of a Technician Certificate issued by National Association of Radio and Television Engineers (NARTE)
Possession of a General Radiotelephone Operators License issued by the Federal Communications Commission (FCC).
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.
- Please describe your one (1) year or more of experience in the installation, maintenance, programming and repair of land mobile communications equipment, or end-user electronic telephone systems and equipment. Please include your employers where you obtained the experience and length of time.
-Please describe any professional working experience you have with repeaters, simulcast systems, trunking systems, networking equipment and 911 dispatch consoles. Please include your employers where you obtained the experience and length of time. If not, applicable please describe transferable skills related to this position.
-Please describe your experience and level of proficiency with MS Office (365) applications: Word, Excel, Access, PowerPoint, and Outlook.
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Jennifer Oliveros-Ortiz at Jennifer.Oliveros-Ortiz@sanjoseca.gov
-Link to Benefits page
-Link to Department website
-Link to California Equal Pay Act
Physical Requirement: Ability to lift radios and other electronic equipment weighing as much as 75 pounds may be required.
Background Requirement: This position is required to pass a background check conducted by the Police Department.
The application deadline is 11:59 PM on September 6, 2023. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.