|We are looking for a Telecom Field Technician who will be responsible for the installation, maintenance and repair of CPE equipment and for the design, administration and deployment of call center call flows and technologies.
What you'll be doing as a Telecom Field Technician III:
Responsible for the installation, monitoring, testing, maintenance, repair and removal of telecommunications and associated electronic equipment, including CPE and wiring per specifications and operational procedures, both in technical facilities as well as on customer property.
Performs testing using testing devices, processes and diagnostic procedures, calibrates, adjusts and performs routine maintenance on electronic equipment and circuitry according to published equipment standards.
Performs fiber locates, monitoring of construction activity, fiber splicing and termination.
Installs and configures LAN/WAN internetworking hardware to meet engineered specification and customer expectations.
Installs and configures IP Telephony hardware to meet engineered specifications and customer expectations.
Assembles, installs and/or tests fiber optic transmission and Ethernet.
Assembles, installs and/or tests telecommunications equipment to include floor drilling, relay rack, ladder rack and other frame work.
Installs upgrades and/or maintains DC battery plant.
Installs and/or maintains generators and generator equipment.
Assembles, installs, and/or tests transmission equipment channel banks, channel service units (CSU), digital service units (DSU), modems, routers, etc.
Installs, upgrades and/or maintains equipment, including but not limited to routers, bridges, multiplexers and concentrators.
Completes periodic maintenance on company transmissions support equipment.
Maintains new and existing circuits through troubleshooting and fault isolation techniques; utilizes remote test systems to isolate and resolve customer circuit outages.
Coordinates the testing and turn up of service with all involved providers until the customer’s service is up and working.
What you'll bring to the table as a Telecom Field Technician III:
Ability to perceive differences in wire and cable colors and distinguish audio tones.
Where driving is required, a valid state driver's license with a satisfactory driving record
Must demonstrate proficiency in the operation of a vehicle equipped with a standard (manual shift) transmission.
Requires an in-depth knowledge of specialized telecommunications equipment, systems and processes as well as department policies and procedures.
Ability to communicate effectively, both orally and in writing with both internal and external customers.
Independent decision-making skills, strong analytical and oral and written communication skills on challenging assignments with limited to no supervision.
Ability to work independently without direct supervision.
Desktop computer skills are required.
Must be available to work scheduled tours designated by the Collective Bargaining Agreement and/or the needs of the business. Associates may be required to work evenings, weekends, holidays, and overtime as the needs of the business necessitate. Non-scheduled days will be required as needs of the business necessitate.
Must meet safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the company
Knowledge of inside plant operations to include but not limited to transport equipment (Cienna 6500, Fujitsu flashwave) and equipment installation
Knowledge of outside plant
More about this opportunity:
Contract Duration- 30 months.
Background check required. (Criminal History, Driving History, Drug Test)
REQUIRED SHIFT: Monday thru Friday shifts, typically 8 to 5. Emergency callouts are possible. Weekend work possible.
What you didn't know about this opportunity:
Health, Dental, & Vision insurance provided through Aetna - NextGen pays 50% of your premium
Opportunities for growth within a growing company and industry
When you partner with NextGen, you get...
NextGeners are Connectors.
We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
NextGeners are Collaborators.
You’ll be working with an award-winning company who gives you direct connections to hiring managers. Our services don’t stop at the standard recruiting process. We use our expertise to tailor your resume, help improve your interview skills, and provide ongoing career support.
NextGeners give 24/7 Support.
We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page.