|ISP Engineer / Richardson TX
Responsible for working with the Inside Plant Engineering team. Implements structured, consistent and disciplined operational practices to ensure stable product delivery aligned with company initiatives and expectations. Supports operations including technical services and plant maintenance. Ensures cross functional communication and participation in line with product deployment and support.
Duties and Responsibilities:
Actively and consistently support all efforts to simplify and enhance the customer experience.
Works to produce exceptional results delivering the customer experience.
Completes all assigned tasks in a timely manner.
Ensures current procedures and tests are performed in accordance with customer policy and procedures.
Ensure the maintenance of records as required by client. Ensures adherence to company TQA policies.
Performs other duties as requested.
Review field data for quality and compliance with specifications, standards, practices and guidelines
Work closely with the design engineers to meet client expectations
Provide timely design and cost estimates for all projects
High School Diploma and or equivalent work experience
Strong telecommunications background including knowledge in infrastructure, equipment (ADTRAN/Calix) and design
2-3 years equivalent work experience in ISP Engineering
2 years directly related to ISP/OSP Design work experience
Knowledge of ISP activities (address validation, E911 creating purchase requests, CDFS, CAF II experience a plus)
Knowledge of OSP-FM, Martens, TIRKS, NDS systems and Calix and ADTRAN hardware.
CenturyLink experience a plus
Analytical and detail oriented
Ability to learn new technical systems
Excellent organizational, written and verbal communication skills